Frequently Asked Questions
Yes, you can make an instant booking. or let us know if you’d like help with it to complete the process quickly and easily.
We accept credit cards, debit cards, and bank transfers.
To edit or remove a payment method, go to your account settings, select ‘Payment Methods,’ and choose the option to edit or delete the one you’d like to change.
It only takes a couple of minutes! Just follow the steps, and you’ll be all set in no time.
Go to your bookings, select the one you want to cancel, and hit ‘Cancel’—that’s it.
Feel free to reach out anytime! You can message us through our website chat, email us at [property@cgr-sa.com], or call us at [+27105020881, +27736802752].
Yes, On request.
Our support team is available Monday to Sunday, 9 AM – 6 PM (local time).
No hidden fees—what you see is what you pay. Any additional charges will be clearly shown before you confirm your booking.
Some bookings may require a minimum age or valid ID. These details are listed on the service page.
Go to ‘My Bookings,’ select the booking, and choose ‘Reschedule’ (subject to availability and policy).
Feel free to reach out anytime! You can message us through our website chat, email us at [property@cgr-sa.com], or call us at [+27105020881, +27736802752].
Yes, On request.